Privacy Policy
Effective Date: August 19, 2026
Henson Family Grocery ("we", "us", or "our") operates an automated web and backend software application for grocery and inventory management located at https://www.hensonfamilygrocery.com/. This document outlines our privacy practices and SMS messaging terms in full compliance with telecommunications standards.
Strict Non-Sharing Policy for Mobile Information:
Mobile phone numbers, SMS opt-in data, and messaging consent will not be shared, sold, or provided to third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared, sold, or transferred to any third parties under any circumstances.
SMS Terms & Mandatory Disclosures
- Program Name: Henson Family Grocery.
- Opt-In Method: Users opt in via the web opt-in form on our website at https://www.hensonfamilygrocery.com/.
- Message Frequency: Message frequency varies depending on user activity and the number of list updates or inquiries submitted.
- Cost & Rates: Message and data rates may apply for any messages sent to you from us or to us from you.
- Opt-Out (STOP): You can cancel the SMS service at any time by texting STOP. You will receive a single automated confirmation message confirming cancellation.
- Resubscribe (START): If you have previously opted out, reply START, UNSTOP, or YES to resume receiving messages. These keywords only resume a cancelled subscription; initial signup is available solely through the web opt-in form.
- Help & Support (HELP): For assistance, text HELP to the service number or contact customer support directly at admin@hensonfamilygrocery.com.
- Carrier Liability Disclaimer: Wireless carriers are not liable for delayed, misdirected, or undelivered messages.
1. Information We Collect
When you interact with our automated application, we collect:
- Mobile phone number (used solely for message delivery and account identification).
- Full name (used for user identification).
- Message content sent to the service (such as grocery list items, inventory commands, or notes).
- Timestamps and delivery status records.
- Consent records for the web opt-in form: the date and time consent was given, the IP address the form was submitted from, and the exact consent wording displayed to you at that moment. We keep this so we hold an accurate record of what you agreed to, and so we can evidence your consent if a mobile carrier asks us to.
- Standard web server logs, which record request metadata such as IP address, timestamp, and browser user agent.
2. How We Use Your Information
Information collected is used solely to provide the requested automated software service (e.g., recording grocery items, syncing inventory, responding to system commands, and sending status confirmations). We do not engage in telemarketing, marketing campaigns, or unsolicited commercial messaging.
3. Third-Party Sharing & Disclosure
We do not sell, rent, lease, or share personal information or mobile phone numbers with third parties. Mobile phone numbers, SMS opt-in data, and messaging consent are kept strictly confidential and are not shared, sold, or provided to third parties or affiliates under any circumstances.
4. Data Security & Retention
We maintain appropriate technical and operational safeguards to secure all data against unauthorized access, alteration, loss, or disclosure.
5. Contact Information
If you have any questions regarding this Privacy Policy, please contact us at admin@hensonfamilygrocery.com.